Operators notifications to the competent surveillance authority about hazardous products
Operators must submit a notification to the competent authority about products that pose a risk. To do this, they must fill in the form and send it to Tukes. It is essential that the notification is submitted as soon as someone in the enterprise has discovered a risk. The notification must be submitted even if full details of the risk are not available. Supplementary information can be provided later.
A notification must be submitted if a product poses a risk in the form of:
- an adverse health effect;
- an accident (such as a fire or an injury that required hospital treatment);
- a hazardous situation; or
- a serious near-miss situation. A near miss is an unplanned event that could have resulted in an accident.
Even a less serious risk involving a product or service may require a notification in the following cases:
- The product is distributed broadly or sold in large numbers.
- The risk is not obvious, whereby it is difficult for consumers to recognise.
- The product is intended for children, young people or the aged.
The media are often interested in whether the operator has complied with legislation and submitted a notification to the competent authority. As well as being a violation of legislation, failure to submit a notification may also damage the operator's public image.
Operators are responsible for the safety of their products. Submitting a notification does not release an operator from this responsibility.
Notifications of products that pose a risk can also be made using the Business Application (BA) system. This is a service for operators maintained by the European Commission. Read more about the BA system.