The safety and quality supervision required by society is performed through inspection activities. Inspection bodies also seek financial profit or status or image relevant to their other operations through inspection activities.
The operational principles of an inspection body are assessed in conjunction with approval. Additionally, the inspection body shall carry out its inspection duties in a skilled, technically competent and independent manner.
FINAS acts as an outside assessor of inspection bodies. Assessment is used to determine that the inspection body meets the competence criteria imposed on it. Methods of assessment are accreditation or issue of separate statements. The EN standards serve as the basis for assessment. The assessment procedure is related both to the approval stage and assessment during operations.
Clients are operators or private individuals using the services of the inspection body. Clients order and obtain from the inspection body competent, correct and impartial inspection services. Clients may in turn employ supervisors as required under law who serve as the persons in charge of their respective matters. Clients submit queries to TUKES as necessary to obtain advice and guidance. Clients may also file complaints about inspection bodies with Tukes.
Other inspection bodies operate in the same sector as the inspection body mentioned in section 3.1. As a rule, inspection bodies engage in market-driven competition with each other. However, as a rule inspection bodies shall all operate in keeping with the same basic criteria. Other inspection bodies are entitled to file complaints with Tukes about the activities of another inspection body.
Tukes monitors the standard of inspection bodies’ activities through periodic assessments, on the basis of notifications from clients and competitors, by monitoring the practical inspection work in connection with client control visits and by monitoring the inspection body’s inspection reports.