Users of gas appliances must use and care for the appliances in accordance with the manufacturer’s instructions on installation and use. With regard to domestic appliances, proper care also means the voluntary inspection of the necessary gas installations at regular intervals.
Typical uses of LPG include ranges, refrigerators, grills and heaters. Such appliances are mostly used as a part of leisure, at holiday homes and in recreational vehicles and boats. Consumers value reliable information on the safe use of LPG.
Discarding is the last stage in the lifecycle of an appliance. Appliances discarded for good are not intended for further use. Discarded appliances should be scrapped; more detailed instructions are available from municipal waste management authorities. Used appliances that have been discarded are also available for sale, however. The useful life of such appliances may continue as long as they are serviceable. Discarded or no longer necessary gas cylinders should be recycled through e.g. service stations. Tukes may also recommend that older appliances no longer be used if such appliances clearly fail to meet current safety standards. Gas ranges older than 20 years are an example of such appliances, as these did not include safety cut-off devices in the 1970s.
In addition to providing advice and education, Tukes is also tasked with promoting the safety of LPG in private use by consumers. Safety education relating to the use of LPG is also provided by the fire safety authorities, industry trade unions and approved service companies. Tukes processes reports and suspicions (complaints) received from users of gas appliances. Information culled from complaints, accidents and near misses can be utilised in the market supervision of gas appliances. Information obtained from user experiences may be used to target market supervision to similar new appliances and provide instructions as necessary to maintain the working safety of appliances.